Customer Details
Your Name:
Your E-mail:
Country:
Room No.:
Date:

LEGEND:     A - GOOD     B - SATISFACTORY     C - NOT GOOD / DISSATISFACTORY

Reception
Arrival A       B       C      
Welcome A       B       C      
Check-in A       B       C      
Orientation A       B       C      
Staff Courtesy A       B       C      
Remarks

Room
General Impression A       B       C      
Cleanliness A       B       C      
Comfort A       B       C      
Service (Daily Upkeep) A       B       C      
Amenities A       B       C      
Remarks
Restaurant
Food Quality A       B       C      
Food Quantity A       B       C      
Service A       B       C      
Presentation A       B       C      
Cleanliness A       B       C      
Remarks

Dive Centre
General Impression A       B       C      
Cleanliness A       B       C      
Equipment Rental A       B       C      
Guided Dives A       B       C      
Dive Brief A       B       C      
Dive master's Service A       B       C      
Boat Crew A       B       C      
Dive Gear-up Area A       B       C      
Staff Courtesy A       B       C      
Efficiency A       B       C      
Remarks

Divemasters Ratings
Divemaster Name:       Rating:
Please comments:

Overall
How would you rate your stay in Sipadan-Mabul Resort? A       B       C      
Did the resort live-up to its expectations?
Was the staff Friendly and Courteous?
How would you compare the diving in Sipadan, Mabul & Kapalai to other places, which you have visited?
Which location(s) were your comparison(s) based on?
How would you compare the diving services offered here to other places you have visited?
Do you agree to our regulations for strict underwater environment control?
Is there any particular member of our staff you would like to commend?
Who was your travel agent?
Was your booking hassle-free & confirmed efficiently?
Did our staff in Kota Kinabalu and Tawau handle your transfer efficiently?
Was your check-in for your flight to Tawau handled efficiently?
Was your transfer to Semporna handled efficiently?
Was your boat transfer to the resort handled efficiently?
Would you return again to Sipadan-Mabul Resort in the near future?
Please make your additional comments...

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Related Links: Sipadan-Mabul Resort | Mabul Water Bungalows | Explore Asia Tours